Scope of Training
- Functional Grammar, Formal Sentences and Brevity.
- Pronunciation and Mother Tongue Influence
- Voice Orientation (Pace, Tone, Intonation, Voice Modulation, and Sense of Proportion)
- SWOT Analysis
- Interpersonal Skills
- Articulation, Story Telling, and client communication
- Active Listening
- Formal Email Writing (Etiquettes + Language)
- Presentation Skills
- Meeting Étiquettes
- Behavioural Skills (Rapport Building, Negotiations, Conflict Resolution, Problem Solving, Decision Making, Cross Cultural Communications, Communication Under Stress, Empathy, etc)
- Emotional Intelligence.